Optimize your building maintenance and intervention management with Deemply

To ensure the safety and regulatory compliance of facilities, effective service management and maintenance are essential. This management is key to ensuring the long-term durability of buildings. With technological advancements, service management software has become an indispensable tool for building managers. Among these solutions, the building management module offered by our solution, Deemply, stands out for its comprehensive features and its intuitive, functional interface.

The importance of building maintenance and service management

In facilities, service management encompasses all actions taken to maintain or restore the proper functioning of building installations. This includes preventive maintenance scheduling and execution, emergency breakdown management, repair tracking, and coordination with internal and external service providers.

Effective service management enables facility managers to:

• Ensure occupant safety: By guaranteeing that all installations are functioning correctly, you minimize accident risks and limit potential injuries.
• Extend equipment lifespan: Regular maintenance prevents major failures and extends the longevity of your installations.
• Optimize costs: Prevention is often less expensive than emergency repairs.

Ensure regulatory compliance: Buildings must meet strict safety and maintenance standards. By scheduling interventions, you ensure that all obligations are kept up to date.

The limitations of traditional management

Managing services manually, using binders or Excel files, has several drawbacks:

• Risk of oversight: Without an automated system, certain tasks may be neglected. These oversights can have serious consequences for physical assets and the people within the facility.
• Lack of traceability: It is difficult to track service history without a systematic recording process. Files can be lost or simply left outdated.
• Inefficient communication: Coordination between different stakeholders can be laborious. Email exchanges between facility managers and service providers are time-consuming, and some emails may go unanswered. This unproductive communication can put the facility at risk and, combined with a lack of traceability, represents a major constraint.

Slow response times: Without automated notifications, urgent interventions can be delayed. Different parties may not perceive the urgency because the information is missing or forgotten, as no notification is there to remind them.

The benefits of service management software

Software dedicated to maintenance and service management offers a solution to the challenges mentioned above. With the building management module, you will be able to:

• Automate tasks: Automatically schedule preventive maintenance and send reminders.
• Centralize information: All documents and history are accessible in one place.
• Improve communication: Stakeholders can collaborate effectively via the platform.

Track in real time: Managers can monitor the status of ongoing and past interventions.

Introducing the Deemply building management module

The Deemply building management module is a solution accessible online and on mobile phones. It is designed to facilitate building maintenance and service management. It offers a comprehensive range of features tailored to the needs of the industrial, commercial, residential, public access building (ERP), workplace (ERT), and all other sectors, regardless of their size.

Key features

1. Issue management: Developed in-house by our team, this feature allows you to report and track issues until they are resolved. Users can log an issue directly via the online tool or mobile app, then create a service request to address it.
2. Quote requests: Here, you can easily request quotes to resolve a reported issue. Users can specify the type of work required and solicit registered service providers. You have the option to send the request to multiple professionals to compare quotes. This means that from the moment you report an issue, you can control your budget by comparing prices from your providers. This comparison will allow you to select the one that offers the best value for money.
3. Service requests: In this tab of the solution, users can schedule and manage interventions in response to reported issues. With just a few clicks, you can request service from your provider, simplifying your relationship with the professionals involved.

Specific benefits of the Deemply solution

• Online accessibility: The solution is entirely paperless, allowing easy and intuitive access to all documents and features from any connected device. All you need is an internet connection to access your information.
• Customization: The dashboard is customizable, providing an optimized overview for managing facility safety. In just a few clicks, you can see all tasks that require your attention. Indicators and color coding are customizable, allowing you to have a tool perfectly aligned with your company and your needs.
• Notifications and reminders: The system sends notification reminders to ensure better building safety monitoring, reducing the risk of oversight. Your providers are also alerted via email on Monday mornings if they have overdue interventions. This reminder ensures no task is missed, thereby maintaining the safety of your facilities.
• Responsive customer support: A dedicated team is available to answer your questions regarding the use of your solution. This dedicated support allows you to benefit from personalized advice and make full use of your solution.
• Multi-site, multi-user, multi-module : Within your solution, you have the option to subscribe to several modules in addition to building management: the safety register, accessibility register, fire permit, prevention plan, entry/exit logs, risk assessment (DUERP), and the upcoming health logbook. For each module, you can associate one or more sites and grant access to one or more users. This modular structure allows you to keep all your information in one place and configure a tool that is 100% tailored to your needs.

Client testimonials

Wondering what our clients think of our solution? Here are a few testimonials that might interest you:

"Initially quite reluctant to adopt all these paperless tools, I must admit that in practice, I am convinced by Deemply's efficiency. It is truly a tool that facilitates tracking actions while ensuring regulatory compliance. Its architecture and organization make it easy to quickly find documents and/or items for consultation, printing, or digital transfer." EFFIA – Olivier BAGUET

For many years, I have managed 32 safety registers, some related to my facility's activities and others to the concessionaires operating within the public-access buildings I oversee. With Deemply, I have finally found a management tool perfectly suited for real-time monitoring of all registers. The solution meets the expectations of the safety commission that inspects some of my sites annually, and managing 15 UNESCO World Heritage monuments naturally demands excellence in the safety of people and property. Finally, I have found in Deemply a partner that is attentive and highly responsive to the very specific needs I face, which have been met with effective solutions. I am very grateful to them. DOMAINE NATIONAL DU CHÂTEAU DE VERSAILLES – Olivier JAUNEAU

I have been using the Deemply solution for over 4 years across all my sites. The tool is highly communicative, allowing local teams to receive automatic reminders for upcoming or overdue inspections, pending observations, and contract expirations. The "safety commission" feature allows reports to be presented seamlessly. Safety commissions are very impressed; document review is 2 to 3 times faster when displayed on screen, giving all members a clear view of the information. This tool gives me oversight of regulatory operations, various interventions, and a summary for each facility. The Deemply team is always attentive and very responsive to our needs. Using the prevention plan and hot work permit modules also lightens my daily workload. I highly recommend using Deemply for your sites. CENTRE HOSPITALIER DE DOUAI – Patrick MORANTIN

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In our demonstrations, discover all the modules and features of our ecosystem designed to simplify your daily work.

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